Well.. funny to say that this broker is literally another bucketshop.
I remembered trading with them in the past, there were tons of requotes and sometimes (Funniest thing happened in my life), the entire MT4 freezes to which trades were halted and not executed across the board. Mind if i tell you I am using a Razer Blade accompanied with an i7 desktop to trade. (MT4 issue definitely comes from the broker itself).
Nonetheless, when I needed help the most, I contacted the Live Chat support team to see that my issues were not attended at all. Their so-called "Live Chat" Team were offline most of the time deeming it useless as well. Welp.. that should scare you away from them anyways...
"If you looked carefully on their websites, it says partner with FCA and not license by FCA."